API Security Operator, visitor, server and API calls must be authenticated via either a token or a token and a full signature, depending on your implementation to ensure that you are connected to an authorized user or server.
API Field Mappings List of common parameters and fields that are assigned to simple numeric values.
API Data Fields This page lists service and data fields available for retrieval via the BoldChat API.
API Configuration Configure BoldChat events that trigger API calls and save trigger configurations. Each configuration is assigned an auto-generated API key for authentication and straightforward implementation of commonly used triggers.
BoldChat Integration API The Integration API exposes BoldChat functionalities and chat event data to other systems, such as CRM or Ticketing integration software that implements bidirectional JSON REST API calls.
BoldChat Workflow API The BoldChat Workflow API facilitates integration of BoldChat with environments that manage operator provisioning, work assignment and routing, such as telephony, workflow management and personnel provisioning systems.