Learn how to set up a "gate" between your visitors and BoldChat.
Building Block: The HTML Snippet The primary connection between BoldChat and your site is always a snippet of HTML code that you generate in BoldChat and insert to your site.
Building Block: The Website Definition Website definitions help operators see the origin of a visit or chat and help you manage business hours. When used together with the Chat Rule Engine, website definitions help you manage incoming communications. Website definitions are also crucial when your chat strategy involves multiple sites or domains.